By Johan Steyn, September 2021 Published by Business Process Enabling South Africa (BPESA): https://www.bpesa.org.za/news/newsletters/new...

By Johan Steyn, 27 July 2021 Published by Business Day: https://www.businesslive.co.za/bd/opinion/columnists/2021-07-27-johan-steyn-hey-d...

By Johan Steyn, 20 July 2021 Published by Business Day: https://www.businesslive.co.za/bd/opinion/columnists/2021-07-20-johan-steyn-hey-d...

In the Smart Technology era, clients are expecting better service from their providers. By Johan Steyn, 13 July 2021 Published by...