For nearly a decade, I was employed by large consultancies and service providers, offering Software Quality Management services to a global customer base. Many of my strategic customers were in the Banking and Financial Services space. Working with these large providers, I was accustomed to target-driven, fast-paced work-life – one where business acumen and commercial savvy were part of everyday life.

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However, my experience with many of my customers was quite frustrating. Many of these were test professionals who “came through the ranks” over the years and were now heading up QA/Testing capabilities. They often had excellent technical skills but little business understanding. Many considered QA/Testing to be a means to an end: risk mitigation, speed to market, cost management. Their approach was not driven by business and commercial principles, but often by technology, test tools and frameworks.

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Nowadays, I work on “the other side of the fence” – I am now a customer of many of my previous employers and competitors. I, therefore, believe that I have a unique insight into the world of Software Quality Management.

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"The Business of Software Testing" is a must-read for all Software Quality Professionals. Why would you read this book? Are you a Software Quality Testing Professional, or keen to become one? Interested to learn more about the dynamics of our industry? Keen to grow as a leader with business acumen and commercial savvy? Want to know how vendors operate and how customers buy? Would you like insights into the future of Software Quality Management?